Fast Shipping

START PLANNING YOUR NEXT TRIP!

Call your friends, get the map out, charge the GoPro and plan your next trip! Orders before 12PM are processed same day and delivered in two days on average to get you the gear in time to get you where you want to be!

HOW LONG IS ORDER PROCESSING?

We value your time and have a passionate team fuelled with Melbournes best starting early each day to provide same day despatch on orders before 12PM! 
Once your order is placed you will receive an email with processing information and then the tracking number later that evening. 
Please note: Ultra Winch makes every effort to ensure delivery consistency by digitally booking orders with an automatic process that directly utilises your entered address. We will check the validity of the address to ensure a smooth delivery and may contact you in the case of a mistyped address. However, we cannot be held responsible for incorrectly typed addresses.

Which shipping carriers?

We strictly only utilise the best; TNT Road Express, Startrack Express, and in some cases Australia Post Express for certain items or areas.
In the case of remote, rural areas we may look for an alternative provider if it is faster. 
Each order is checked, analysed and the better, faster courier for your area is chosen based on our experience. 

Where do we ship?

We ship worldwide! All orders within Australia receive Free shipping. For international orders, shipping cost is calculated at checkout based on country. Any applicable taxes and import charges are the responsibility of the buyer.

How long is delivery?

We see Express deliveries within two business days to most metro areas and 2-5 days for rural areas. For Standard service, we see delivery within 7 business days.
How do I exchange/return my order? (30 Day Easy Exchanges)
Easy! Just email us at sales@ultrawinch.com.au with your order number and items that you would like to return and we will take care of the rest. 


What if there's something wrong?

With a full inventory of spare parts ready to go, we've got you covered!
 
 
Contact us on (03) 7020 0740 or email us at sales@ultrawinch.com.au to start your Ultra Winch journey